These are some of the features of WhatsApp Business:īusiness profiles will be listed as a ‘ Business Account’ which will contain helpful information for your customers, like a description, address, email address, website, and trading hours. Promote your product or service personally and directly.Easily respond to customers with auto-replies.Building trust through the Business profile.Using a separate messaging app for business.What are the Benefits of WhatsApp Business?

WhatsApp Business can be used by businesses, to connect and interact with existing and potential customers, which allows them to personally and directly promote their products, services and more. WhatsApp Business is an instant messaging app aimed at small business owners, allowing them to easily connect and interact with customers by using tools to automate, sort, and quickly respond to messages.

The popular instant messaging app, WhatsApp, officially launched its app for businesses in January 2018 – WhatsApp Business.

Whats whatsapp business